REYNOLDS AUSTRALIA WARRANTY
WELCOME TO THE REYNOLDS CREW
Thank you for choosing Reynolds Cycling Wheels. Crafted from top-tier materials and shaped by our unique carbon fibre molding technique, your new wheels embody our unwavering dedication to precision and quality. They aren't just wheels; they're a testament to our passion for excellence.
At Reynolds, we take pride in pioneering industry-leading carbon rim and wheel systems. Every wheel is meticulously crafted in our state-of-the-art facility, overseen by our dedicated team, and aligned with our rigorous engineering standards. This hands-on approach empowers us to provide a lifetime warranty* to the original wheelset owners, underscoring our confidence in our products. *Effective for wheels purchased after January 1st, 2017.
Engineered for peak performance, our wheels are trusted by elite cyclists in the most challenging terrains. Rigorous testing ensures they withstand forces far beyond typical riding conditions. In essence, ride with confidence. Should you ever face an issue while cycling, we've got your back. We'll repair or replace your wheel at no cost.
Please view Reynolds Warranty Coverage below for further information
LIMITED LIFETIME WARRANTY
To the original owner, Hayes Bicycle Group (HBG) warrants Reynolds carbon rims against manufacturing defects with a limited lifetime warranty. This limited lifetime warranty covers the Reynolds branded carbon rim if damage occurs while riding in normal and intended use this also covers accidental breakage within the wheels intended use. Within the first 2 years of purchase, spokes, nipples, labour, and return shipping will be included when a rebuild is required and when received at the factory or authorized distributor location with a valid proof of purchase, freight prepaid. All other warranty claims not included in this statement are void. This includes assembly costs (for instance by the dealer), which shall not be covered by Reynolds. After 2 years consumables, spokes, nipples, labour, and return shipping are excluded. In the event of a non-warranty or non-riding incident, the original owner may qualify to receive crash replacement pricing.
This warranty does not cover any defects or damage caused by alterations or modification of new Reynolds products or parts or by normal wear, improper maintenance, damages caused by the use of parts of different Manufacturers, improper use or abuse of the product, or failure to follow instructions contained in the applicable instruction manual. Any modifications made by the user will render the warranty null and void. The cost of normal maintenance or replacement of service items, which are not determined to be defective, shall be paid for by the original purchaser. This warranty is expressly in lieu of all other warranties, and any implied are limited in duration to the same duration as the expressed warranty herein. Reynolds shall not be liable for any incidental or consequential damages. Customers in Australia should contact their dealer or Reynolds Distributor.
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